We are very sorry for fatal misunderstanding, the statement on theFranks Express websitereads.
But we have never spoken with you by phone.
We never reserve our trucks and crews via phone.
Credit: Eric Liebowitz/Netflix
If you have phone number, saved chat and messages just provide us.
We never ask our customer about good reviews before a move.
And of course our dispatcher never threatens to our customers.
We are very small Company and we watch our reputation.
It would be an honor to help Tituss Burgess for us.
We would take a stab at do our best.
The statement continues: But we suspect that someone is using our good Company name and our reputation.
We have appealed to USDOT for help to find cheaters.
just help us with any information about those guys.
c’mon contact with our Owner for the discuss.
Thank you in advance.
We are ready to give you any evidences that we did not have any requests from you.
My name is Tituss Burgess.
Im an Emmy Nominated Actor forUnbreakable Kimmy Schmidtcurrently streaming on netflix.
Thats besides the point.But watch it, his review reads.
These guys are the absolute most UNPROFESSIONAL workers I have EVER DEALT WITH.
The 37-year-old actor added: I called this man this morning.
He said he could move my couch at 1pm which was the time I requested.
1:30 still no movers.
I called back and he says I will give you a discount…I said ok.
He says but you have to post a review on yelp.
I said when you complete the job i will complete the review, Burgess wrote onYelp.
He texts saying no review no show.
This went on for about 45 minutes.
It Completely threw my entire day.
The problem is that we dont know this guy, Gurva said.
We never did that.
I dont know what company [he] did it with, but its definitely not Franks Express.
